Payment Policy

This Payment Policy applies to purchases made through Sheds Yard.

Our Details

Business Name: Sheds Yard
Legal Company Name: SHEDS & STABLES LTD
Company Number: 09686215
Website: shedsyard.co.uk
Email: support@shedsyard.co.uk
Phone: +44 7868 255611

Business Address:
SHEDS & STABLES LTD
20 Wenlock Road
London
England
N1 7GU
United Kingdom

Accepted Payment Methods

We accept the payment methods displayed at checkout.

Available payment options may include debit cards, credit cards, and other secure online payment methods supported by our payment provider.

All available payment methods will be clearly shown before you complete your order.

Payment Currency

All prices and payments are processed in British Pounds Sterling (GBP) unless stated otherwise on our website.

Payment Security

We take payment security seriously.

Payments made through shedsyard.co.uk are processed securely by trusted third-party payment providers. We do not store your full card number, card security code, or complete payment details on our systems.

Your payment information is handled securely in accordance with the payment provider’s security standards.

When Payment Is Taken

Payment is usually taken at the time your order is placed.

Your order will not be processed until payment has been successfully authorised and received.

Once your payment is confirmed, you should receive an order confirmation email.

Payment Problems

If your payment is declined or cannot be completed, please check that:

• Your card details are entered correctly
• Your billing address matches your payment method
• Your bank or card provider has authorised the transaction
• Your card has sufficient funds available
• Your browser or device is working correctly

You may also try using a different payment method, browser, or device.

If the problem continues, please contact your bank or payment provider first, as they may be able to provide more information.

Pricing Errors

We make reasonable efforts to ensure all product prices are accurate.

If a pricing error occurs, we reserve the right to correct the price. If you have already placed an order, we may contact you to confirm whether you wish to continue with the corrected price or cancel the order.

If an order is cancelled because of a pricing error and payment has already been taken, a refund will be issued to your original payment method.

Refunds

Approved refunds will be issued to the original payment method used at checkout.

Refunds are usually processed within 3–5 business days after approval, although your bank or payment provider may take additional time to make the funds available.

For more information, please refer to our Refund and Return Policy.

Fraud Prevention

For customer protection and business security, orders may be subject to fraud prevention checks.

We reserve the right to refuse, cancel, or hold an order if payment appears suspicious, unauthorised, or fraudulent.

If we need more information to verify an order, we may contact you by email.

Contact Us

If you have any questions about payments, billing, or refunds, please contact us:

Email: support@shedsyard.co.uk
Phone: +44 7868 255611
Preferred Contact Method: Email

Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM UK Time
Saturday, Sunday and public holidays: Closed